Distribution of Workshops - Mouseover bar to see city. Click on bar to view events.

 

Using Feedback Effectively
Sponsored/Presented by:
Center for Continuing Education - USM
This course may be taken individually or as part of a Certificate Program in Supervision. See www.usm.maine.edu/cce for more information.

Giving feedback is a necessary and important part of workplace relationships, whether you are working with a peer, manager, staff member or customer. Learn how to turn a situation that many times ends in defensiveness or anger into a positive conversation that strengthens the working relationship and contributes to increased productivity. In this workshop you will learn how to:

* differentiate between fact and opinion * avoid using verbal hooks that lead to defensiveness and anger * respond to challenging rebuttals and diffuse tension * stay focused and on-track during the feedback conversation

Lynne Richards, M.B.A., www.leadinggenerations, is a member of the National Speaker's Association, and author and founder of Leading Generations, a training and leadership development firm. Lynne specializes in helping people develop their leadership and presentation skills. With over 20 years of experience in management and training, she brings a wealth of practical experience to the classroom.

Friday, October 15, 9 a.m.-4 p.m.

$185 (6 contact hours/ 0.6 CEUs)


Mangers, Supervisors, Team Leaders
10/15/10 - 10/15/10     Time:   9:00 a.m.-4:00 p.m.
Portland
USM Abromson Center, 88 Bedford St.
Cost: $185
FMI: 207-780-5900
cce@usm.maine.edu

To Register or more information


Unique Visitors: 38

Note: MaineBusinessWorks is not responsible for errors, omissions or accuracy of any listing. If you have a question about an event or workshop, please contact the event provider.
entered by: snevins

Other Events from this Provider

...more from this provider

Others who viewed this event, also viewed these.